Introduction- This Privacy Policy applies to your use of the GOGO LIVE mobile application, streaming website, and any other applications, products, services, websites, or derivatives of GOGO LIVE (collectively the “GOGO LIVE Services”). GOGO LIVE holds your privacy and the privacy of its users in the highest regard. The purpose of this Privacy Policy is to inform you how GOGO LIVE and the GOGO LIVE Services collect, utilize, and disclose your personal information.


You hereby agree to this Privacy Policy by setting up your GOGO LIVE user account (“Account”) or through your use of the GOGO LIVE Services. By agreeing to this Privacy Policy, you expressly consent to all of the information handling practices described herein.

1. Information Collected


1.1 User Provided Information


Pursuant to your use of the GOGO LIVE Services, including when you set up an Account, activate a GOGO LIVE VIP Subscription (“VIP Subscription”), purchase items from the GOGO LIVE Virtual Store (“Virtual Store”), and provide broadcasters (“Broadcasters”) with virtual gifts (“Virtual Gifts”) you may provide certain information to GOGO LIVE. This information includes, but is not limited to your name, email address, shipping address, mailing address, telephone number, credit card or payment card number, and billing information (collectively “Personal Information”).


1.2 Information that is Automatically Collected


When you access GOGO LIVE or the GOGO LIVE services, we automatically record and store certain information about your technology and system by using cookies and/or other types of technology. Examples of such information collected via cookies includes, but is not limited to, your Internet Protocol (“IP”) address, other unique user identifiers, device and browser type identifiers, URL addresses for the referring and exit pages, software and system type, and information about your use of the GOGO LIVE Services.


1.3 Third-Party Information


GOGO LIVE may obtain certain information about you from third parties, including certain social networks such as Facebook®, Twitter®, and Google®, Instagram, WhatsApp, for which you have approved GOGO LIVE’s access. When you access GOGO LIVE Services through third parties you are authorizing GOGO LIVE to collect, store, and use such information and content in accordance with this Privacy Policy. Such information may include your social network user name and the fact that your connection to the social network originated from GOGO LIVE Services.


1.4 User Generated Content


In light of the social nature of the GOGO LIVE services, certain user actions in which you participate may be collected and stored by GOGO LIVE and may be broadcast publically by users or Broadcasters who are part of that interaction. Such actions include, but are not limited to, broadcasting content, sending a chat message, avatars, screenshots, and giving Broadcasters Virtual Gifts.


1.5 Other Information


GOGO LIVE may collect


2. Information from Children




GOGO LIVE does not knowingly collect or maintain Personal Information from persons under 13 years of age. If GOGO LIVE learns that Personal Information of persons under 13 years of age has been collected on or through the GOGO LIVE Services, GOGO LIVE will take the necessary and appropriate steps to delete the information.


3. How GOGO LIVE Uses Personal Information


GOGO LIVE, uses Personal Information and other information collected pursuant to this Privacy Policy to provide, maintain, enhance, and develop the GOGO LIVE Services. For example, GOGO LIVE may collect information about your particular viewing habits to provide you with a unique GOGO LIVE Services experience that can be tailored to your individual tastes.


GOGO LIVE will use certain facets of your Personal Information to process payment for VIP Subscriptions, Virtual Gifts, and purchases made in Broadcaster Virtual Stores.


GOGO LIVE will use your email address for notification purposes. Such notifications include, but are not limited to, notifying you of updates to the GOGO LIVE Services, notifications for customer service purposes, and notifications regarding any content or materials you have uploaded to or downloaded from GOGO LIVE Services. GOGO LIVE will also use your email address and other Personal Information to send you promotional materials, advertisements, and other targeted marketing campaigns.


GOGO LIVE may also user your Personal Information and other information collected pursuant to this Privacy Policy for the following purposes:


  1. To assist advertisers in targeting their advertising;
  2. Resolve disputes;
  3. Prevent potentially fraudulent, prohibited, or illegal activities;
  4. Enforce the Terms of Service;
  5. Track the use of specific parts of the GOGO LIVE Services and develop metrics to improve and subsequently update the GOGO LIVE Services;
  6. Compare information for accuracy; and
  7. Perform other duties as required by law.

 4. How GOGO LIVE Will Share Information


Notwithstanding the foregoing, GOGO LIVE may share your Personal Information with:


  1. A third party performing services on behalf of GOGO LIVE that has agreed to keep such Personal Information and information confidential and abide by the terms of this Privacy Policy;
  2. Law enforcement, government officials, or other third parties if GOGO LIVE is compelled to do so by subpoena, court order, or similar legal procedure, when it is necessary to do so to comply with law, or where the disclosure of personal information is reasonably necessary to prevent physical harm or financial loss, report suspected illegal activity, to investigate violations of the Terms of Service, or as otherwise required by law; and
  3. Other third parties with your consent or at your direction to do so. When you broadcast information to third-party services, such information is no longer under the control of GOGO LIVE and is subject to the terms of use and privacy policies of such third parties.

 5. Cookies and Do Not Track Signals


GOGO LIVE uses cookies to store and sometimes track information about you. A “cookie” is a small amount of data that is sent to your browser or device from a web server and stored on your device’s hard drive. Generally, GOGO LIVE uses cookies to collect additional service usage data, to improve the GOGO LIVE Services, and to personalize your experience. Using cookies helps ensure a safe experience; prevent spam, scanners, and phishers; and facilitate user-to-user interactions, such as chatting, posting and sharing content, and providing links to third-party services.


GOGO LIVE Services users can set their device preferences to Do Not Track (“DNT”) to tell websites and services not to collect information from that device. However, GOGO LIVE does not recognize or respond to DNT signals.

 6. Securing the Information


GOGO LIVE will take reasonable technical and organizational measures to guard against the unauthorized or unlawful access, use, theft, loss, destruction, or damage to your Personal Information and other information collected pursuant to this Privacy Policy. Unfortunately, your Personal Information can never be completely secure. However the security measures implemented by GOGO LIVE will reduce the likelihood of security problems.


GOGO LIVE recommends that you do your part in protecting your Personal Information. This includes guarding against unauthorized access to your account by ensuring no one else uses your machine when you are logged in, by logging off from the GOGO LIVE Services when they are not in use, by keeping your password and other Personal Information confidential, and by taking precautionary steps to guard the physical safety and security of your computer, mobile device, or any other device that you use to access the GOGO LIVE Services.

 7. How Long Will Your Personal Information Be Stored


GOGO LIVE will store your Personal Information for as long as permitted by applicable laws and regulations. You may update your information by accessing your online account or by submitting a support ticket/request.

8. Third Party Services and Website


GOGO LIVE may link to third-party websites or services. The privacy practices of those third parties are not governed by this Privacy Policy. We encourage you to review the privacy policies of these third-party websites and services to understand their practices. GOGO LIVE is not responsible for the security of any information you provide to third parties that you may access from the GOGO LIVE Services.

 9. Amendments and Changes to this Privacy Policy


GOGO LIVE may change the terms of this Privacy Policy to reflect our practices and provide greater protection for your information. Such changes may be made at any time and are within the sole discretion of GOGO LIVE. GOGO LIVE will provide you with notice of such change. For the sake of clarity, notice of any changes to the Privacy Policy shall be accomplished upon the earlier occurrence of either, GOGO LIVE sending you an email to the address listed in your Account notifying you of such changes, or GOGO LIVE announcing such changes through the GOGO LIVE Services.  Such changes will go into effect immediately upon your access of the GOGO LIVE Services after you are given notice. Your continued use of the GOGO LIVE Services following the notice of any changes to this Privacy Policy constitutes your acceptance of such changes. Any information collected by the GOGO LIVE Services will be dealt with in accordance with the version of this Privacy Policy that was in place at the time of the collection.

 10. Merger or Sale


The information collected pursuant to this Privacy Policy, including any Personal Information, is considered an asset of GOGO LIVE. In the event that GOGO LIVE or some or all of the assets related to GOGO LIVE Services are acquired by another entity through a sale, merger, or some other change of ownership transaction, GOGO LIVE reserves the right to transfer or assign the information, collected pursuant to this Privacy Policy, in that event.